ORQA offers additional support packages based on your company needs. Subscribing with ORQA automatically includes the Standard Support level for technical issue resolution. For companies who need direct access to experts and guaranteed fast response times, additional support offerings are available.

Standard Support is automatically included with subscription. This package is sufficient for getting up and running.

Extended Support offers significantly faster response times compared to the standard support, unlimited case management and access through phone service. This is the ideal support package for elaborate installations or companies who require prompt access to our in-house expertise. This package is available to ORQA Companys for an additional fee.

Premium Support offers ORQA's highest level of support, including access to our in-house experts 24 x 7 x 365 for Priority 1 (P1) issues*. Premium Support Companys are assigned a support representative as a single point of contact to manage ORQA deployments from inception to roll-out to upgrade. Premium Support is the best choice for companies where ORQA hosts a mission critical application.