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Engaging Physicians

High Reliability Organizations - A Brief Overview

"We've been using ORQA's online Radiologist Peer Review tool and it rocks!"
Matt Granger, Systems Administrator
Catholic Health West - Woodland Healthcare

Common Formats Event Forms Available!

ORQA, LLC has released a beta version of the Common Formats 0.1 Healthcare Event Report Form. So, event reports can be filled out on any web browser and exported later as a pdf. We hope to release 1.0 shortly it beco...

Joint Commision issues Sentinel Alert #42

The Joint Commission recently issued Sentinel Event Alert #42 to bring some focus to the risk inherent in implenting new technology at the point of care. Many healthcare IT projects fail because the technology is "th...

Engaging Physicians in Patient Safety

A RAND survey indicated that 86% of US hospitals have little to no physician participation in adverse event reporting. By using ORQA's solutions, getting physicians engaged in patient safety is a matter of 1-2-3.

ORQA Blog Posts

Mission Statement

ORQA provides professional services and Open Source software for building High Reliability Organizations, enabling healthcare organizations to fully engage clinicians in the transformation to Health 2.0 and beyond.

ORQA Releases Free Risk Management Virtual Appliance

ORQA is pleased to announce the release of a Virtual Appliance to allow for quick and simple implementation of Active Agenda's Operational Risk Management server application with Healthcare extensions by ORQA, LLC. Special thanks to Active Agenda, Inc, and TurnkeyLinux for making this possible.

Active Agenda is an Operational Risk Management Web 2.0 application that has over 100 modules ranging from policy management, fleet management, OSHA injury reports, risk assessments, root cause analysis, KSA's, and many, many others. ORQA has extended Active Agenda's functionality in to healthcare to provide the first Open Source patient safety/healthcare event reporting system. We have also included peer review and technologist feedback modules as examples to demonstrate how Active Agendas functionality can be customized for healthcare settings.

Far beyond a simple web-based event reporting solution, accessing our Web 2.0 application does not require Java, ActiveX, or other plugins and our reporting modules can be integrated with point-of-care applications for simple reporting from end users where the events occur. Once the reporting data is collected, follow up activity including risk assessment, RCA, corrective actions, learning events, policy changes, and formal guidance can all be associated with the original reports, to establish continuity throughout the continuous improvement cycle.

This has been released under the Reciprocal Public License which is freely available and open source, but differs from the GPL in that if you modify or extend the application and use in a commercial or public setting, you must "reciprocate" and make the changes available freely to the community.

Register for a free user account here. Once your account is activated and you're logged in, you can download the file here.

VMware Virtual Appliances

This is a fully-functional server, and we highly encourage exploring as many modules as possible. However, to allow for "plug & play" type functionality so it immediately works as a virtual appliance, the system is not optimized for performance or security and therefore recommend significant modifications before using in a production environment.

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PSO

PSO Basic

Essential PSO services including online Common Formats Healthcare Event Reporting, periodic recommendations, forum access, follow-up activity tracking, data protection from disclosure.

PSO Professional

Basic PSO services plus: multi-organizational support, checklist management, continuity planning, advanced reporting, public accessible dashboard, RCA tools online, and Control Measures tracking,

PSO Enterprise

PSO Professional services plus: policy management, culture measurement, surveys, RCA assistance from ORQA subject matter experts, local discussion forums protected as PSWP, up to 10 custom advanced reports included, and much more.

Hospitals & IDN

Hospitals and Hospital Groups

Get your Physicians Engaged in Patient Safety with ORQA's reporting solutions that are sensitive to their concerns. Eliminate often-overlapping silos of risk management, safety, and QA data. Ensure business continuity and build a culture of safety. Manage policy across multiple sites that allows enterprise-wide adoption of policy, but allows for unique local exceptions/expectations.

Physican Practice

Physician Practices

Now large or distributed physician practices can manage Peer Review, Event Reporting, and other risk management and safety programs from a single, comprehensive solution that is sensitive and configurable to the unique business relationship you manage with each and every partner health system, hospital, or clinic.

Diagnostic Imaging

Radiologist Peer Review

Finally a simple Radiologist Peer Review solution. Our web 2.0 subscription service is accessible from any PACS workstation, but can also be integrated with most major vendors' PACS *with no software/widget to install*. Your data is protected from disclosure as Patient Safety Work Product (PSWP) and you can use the system from multiple PACS and/or hospital locations.

Tech QA Feedback

Submit radiologist-to-technologist or tech-to-tech QA feedback with just a few clicks using our Web 2.0 solution integrated to your PACS client. Feedback providers can see responses, follow up activity, corrective actions, root cause, and trend progress on user-customizable dashboards.

Collaboratives

RHIO - HIE - Medical Home

Allow multiple provider organizations to collaborate on patient safety, policy, workflow, continuity, legal agreements, technical issues, risk mitigation, and many more functions; all without disclosing sensitive revenue cycle or patient volumes data.