Main Menu

HOME

Engaging Physicians

High Reliability Organizations - A Brief Overview

“...ORQA provides the enabling technology to reach unprecedented levels of collaboration with our Hospital partners...”
C. Chad Wiggins, CEO
Radiology Associates of Northern Kentucky

Common Formats Event Forms Available!

ORQA, LLC has released a beta version of the Common Formats 1.0 Healthcare Event Report Form. So, event reports can be filled out on any web browser and exported later as a pdf.

WHO Surgical Checklist module available!

ORQA, LLC has released a Surgical Checklist Module based on the WHO Surgical Checklist, which can be used as is or easily customized to use in procedure rooms for procedural pauses or any other procedural checklist.

Joint Commision issues Sentinel Alert #42

The Joint Commission recently issued Sentinel Event Alert #42 to bring some focus to the risk inherent in implenting new technology at the point of care. Many healthcare IT projects fail because the technology is "th...

Engaging Physicians in Patient Safety

A RAND survey indicated that 86% of US hospitals have little to no physician participation in adverse event reporting. By using ORQA's solutions, getting physicians engaged in patient safety is a matter of 1-2-3.

ORQA Blog Posts

Mission Statement

ORQA provides professional services and Open Source software for building High Reliability Organizations, enabling healthcare organizations to fully engage clinicians in the transformation to Health 2.0 and beyond.

ORQA Relinquishing PSO Status

For the past two years ORQA has been listed as a Patient Safety Organization (PSO) by the Agency for Healthcare Research and Quality (AHRQ). It has been an amazing experience to be involved with such a passionate and visionary group of people. However, ORQA has requested to be removed from the list.

The primary driver to request delisting is our current customers have declined to enter in to a PSO contract for various reasons. Since we primarily market to physician groups, I've found that many do not want to lose the option to take punitive action for errors documented in our software, which of course is prohibited under a PSO contract. In addition, ORQA's core competency is to provide the software and technical services to implement and manage a Patient Safety Evaluation System (PSES), and we feel it's in our best interest to focus on that core competency and partner with our customers, other licensed providers, and patient safety subject matter experts, letting them take the lead on managing the operation of a PSO.

We will continue ongoing development of freely available PSES software, including support for Common Formats adverse event reporting as well as the WHO surgical checklist.

We'd love to hear your thoughts and feedback on the PSO model as well as our Open Source software, so please leave a comment. For more information on PSOs, the AMA has published this very well thought out pamphlet: http://www.ama-assn.org/ama1/pub/upload/mm/370/patient-safety-organizations.pdf

Thanks,

Mike

Hospitals & IDN

Hospitals and Hospital Groups

Get your Physicians Engaged in Patient Safety with ORQA's reporting solutions that are sensitive to their concerns. Eliminate often-overlapping silos of risk management, safety, and QA data. Ensure business continuity and build a culture of safety. Manage policy across multiple sites that allows enterprise-wide adoption of policy, but allows for unique local exceptions/expectations.

Physican Practice

Physician Practices

Now large or distributed physician practices can manage Peer Review, Event Reporting, and other risk management and safety programs from a single, comprehensive solution that is sensitive and configurable to the unique business relationship you manage with each and every partner health system, hospital, or clinic.

Diagnostic Imaging

Radiologist Peer Review

Finally a simple Radiologist Peer Review solution. Our web 2.0 subscription service is accessible from any PACS workstation, but can also be integrated with most major vendors' PACS *with no software/widget to install*. Your data is protected from disclosure as Patient Safety Work Product (PSWP) and you can use the system from multiple PACS and/or hospital locations.

Tech QA Feedback

Submit radiologist-to-technologist or tech-to-tech QA feedback with just a few clicks using our Web 2.0 solution integrated to your PACS client. Feedback providers can see responses, follow up activity, corrective actions, root cause, and trend progress on user-customizable dashboards.

Collaboratives

RHIO - HIE - Medical Home

Allow multiple provider organizations to collaborate on patient safety, policy, workflow, continuity, legal agreements, technical issues, risk mitigation, and many more functions; all without disclosing sensitive revenue cycle or patient volumes data.